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I use Protonmail for email communication, because their emphasis is on security and confidentiality. When two Protonmail users exchange emails, the email is automatically encrypted end-to-end, and highly secure. Unfortunately, if I am exchanging emails with a non-Proton user, the email is not encrypted, and potentially subject to interception. As a workaround for very sensitive information, I can password protect attachments, or provide access to a secure folder on the cloud.

Five years ago I opened Raven Patents with the belief that I could do good work for my clients as a solo practitioner. That was a big...